Privacy Policy
How we collect, use, and protect your personal information
At MahiPay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
1. Information We Collect
Personal Information
We collect personal information that you provide to us, including:
- Full name and contact information
- Email address and phone number
- Address and location data
- Government-issued ID numbers (PAN, Aadhar)
- Bank account and payment information
- GST details (for business accounts)
Transaction Information
We collect information about your transactions, including payment amounts, recipient details, transaction history, and service usage patterns.
Technical Information
We automatically collect technical information such as IP address, device information, browser type, operating system, and usage analytics.
2. How We Use Your Information
We use your information for the following purposes:
- Processing payments and transactions
- Verifying your identity and preventing fraud
- Providing customer support and assistance
- Improving our services and user experience
- Complying with legal and regulatory requirements
- Sending important service notifications
- Marketing communications (with your consent)
3. Information Sharing
We may share your information in the following circumstances:
- With service providers and business partners
- To comply with legal obligations and court orders
- To prevent fraud and protect our users
- With your explicit consent
- In case of business transfers or mergers
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption for data transmission
- Secure servers and data centers
- Regular security audits and monitoring
- Access controls and authentication
- Employee training on data protection
5. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Data portability and transfer
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for up to 7 years as required by financial regulations.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@mahipay.in
Phone: +91 9154998985
Address: 7-31 Venkatapuram Sirvel, Nandyal AP 518510
Last updated: January 2024